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[Submitted] yeshwanth.1987@gmail.com

  1. yeshwanth87
    Eclair Jul 9, 2020

    yeshwanth87 , Jul 9, 2020 :
    updates today's ota
     

    #1
  2. Ghazala.Yasmeen
    OnePlus Bug Hunter Staff Member Jul 9, 2020

    Ghazala.Yasmeen , Jul 9, 2020 :
    For analyzing this better we would need more details to get this sorted out at the earliest. We have dropped you a personal message and would request you to respond the same.

    Regards,
    Ghazala
     

    #2
  3. yeshwanth87
    Eclair Jul 9, 2020

    yeshwanth87 , Jul 9, 2020 :
    Hi Yasmeen,

    not sure why 2 instance of files there, and highlighted one is unable to uninstall

    Okay now to the problem i could see 2 instance of files in the mobile as in screenshot, and i don't have option to uninstall the files the second one highlighted in the screenshot attached, i tried to navigate long pressing app -> App info -> Advanced -> App details -> (this says it is installed from play store when i select same play store lists "Item not found")
    version details area as follows: version q_release_aml_patch_291602000

    And this 2 instance of files is seen after today's security patch ota update from oneplus
     
    Last edited: Jul 10, 2020

    #3
  4. Ghazala.Yasmeen
    OnePlus Bug Hunter Staff Member Jul 13, 2020

    Ghazala.Yasmeen , Jul 13, 2020 :
    We would like to inform you that In the Android 10 there are two File manager available, one the system app from Google and another the OS version File manager.
     

    #4